Each DCP we author is created by a specialized technician and is not an automated procedure by a computer.
This makes it possible to guarantee quality control in all the stages of production, from the project preparation to the final file-sharing, using all the latest tools in software and hardware along with the experience of our technicians.
Let us repeat. All this procedure is a typical Quality Control that we apply on EACH DCP. So far, it works 100% safe and we are happy about this.
Our motto is “We love films, we make films”. Therefore, we treat your film the way we would treat our own films. Let’s start from the beginning. Each internet transmission is HTTPS AES-256 encrypted. Our post-lab has restricted human access. Mobiles, cameras, voice recorders, and digital recording devices are not allowed. To keep your vulnerable files protected our computers are protected by dedicated antivirus and firewall. We are following the most modern practices for digital security.
After completing your order, we will keep the original files and the DCP in our local systems for 14 days. This is important in any case you want any changes for technical reasons. After these days we will proceed to the permanent non-reversible deletion process using dedicated software.
In any case, if you select a package of online hosting we will keep your DCP online for the selected time period. One-month online hosting is free for every order. Files will be deleted from the cloud after the date expires.
If your DCP is encrypted, we will keep the digest file securely and also one DKDM for our backup key management system. This is the only way to deliver new KDMs to decrypt your film in the future. We can send you a DKDM specific for your key management system with an extra charge.
Each DCP is delivered in the form of a verified ZIP file and the link is sent to you by email. The is a safe method to transfer files through the web.
We suggest you download the files via the secure app “Filemail app” available for windows, mac, and Linux or via the FTP client “Filezilla app”.
Before uploading or downloading DCPs or KDMs to or from FTP-Servers, the DCPs and KDMs should be zipped. During the upload or download process files that are stored in ASCII format – such as the XML files like Packing List (PKL), Composition Playlist (CPL), or Key Delivery Message (KDM) – could be altered by transfer errors and correspond in different ASCII characters, resulting in errors during DCP ingest or playback. Some FTP-Servers change line feeds or tabs resulting in bad signature hash values. Mac and Windows often use different line feed in text files. To prevent this source of errors before transferring such data all files should be zipped before the transaction. You should zip files for E-Mailing, too.
If any errors occur during the file transfer, the zip file will fail to unzip. This is the way to know that your sensitive files (DCPs or any other digital file) transferred correctly. You should unzip the file to be sure that it is error-free. You could also use as an alternate method the open-source application https://quickhash-gui.org/ in order to calculate the MD5 hash of the ZIP file. Compare this hash with the hash that we include in the e-mail text containing the link to make sure that they match. If the two files have even one different bit then, calculated hashes will be differnet.
source MD5 hash calculated in our system: 61247FEAB6A47C69BCBF5863275FC125
target MD5 hash calculated in your system: 61247FEAB6A47C69BCBF5863275FC125
Source hash matches target hash!
Student films, film schools, and festivals are eligible for big discounts. Bulk discounts on orders of 5 DCPs and more. Just contact us.
Yes, you can cancel your order as long as we haven’t uploaded the final files on the server and have your money back. If there is any mistake from our side we resolve it without extra cost. Money-back guarantee for 14 days after DCP delivery.
DCP files are delivered within 2 working days after receiving full payment and your film source files. If you need your DCP in an emergency, contact us to check the availability of faster delivery.
VAT 24% is not included. If you are a company located in European Union you are eligible for VAT exemption according to EU legislation. Please contact us to issue an invoice without VAT by providing all your billing information. Please check the following link for more info on invoices and VAT exemption form.
Color grading. We are experienced colorists. Please check our reel. Short and feature films, documentaries, and TVCs. We can also create dailies with LUTs and design and support your post-production workflow starting from pre-production.
Digital Mastering of your film and color manipulation to fit D-cinema, VoD, Broadcast, internet, etc.
Deliverables. DCP is the best cinema deliverable but a movie always needs broadcast and internet transcodes. We can provide any additional deliverable of your film.
IMF Interoperable Master Format. We support IMF if needed. IMF is an evolution of the Digital Cinema Package (DCP) architecture, providing a complete file interchange unit to the distribution channel.
Our showreel is available here.